Most of these forms are currently paper forms, which are either issued to citizens on counter or downloadable PDF forms. Townforms has taken a unique approach to convert these forms to true online forms with complete on line transactions and on line functionalities. These on line forms are integrated with town web sites with capabilities of complete on line access for residents and town users.
With Townforms, each form is tailored depending on the information related to town’s specific needs. In other words, once Townforms creates a particular form for a town, it is completely customized to the needs with specific data that the town requires.
Furthermore, once these forms are submitted on line, the Townforms’ powerful workflow engine will direct the forms to specific and designated town employees and allow them to assign tasks to others. Once a responsible employee completes the task, the notification and appropriate licenses and permits are either mailed or emailed to requesting citizens.
The forms based solution is divided into three categories:
Fee based town service - Accept and Track licenses and Permits Examples are: |
● Dog License |
● Burn Permit |
● Many Others | | | Free services by municipalities - Accept and Track any Request for Services | ● Pothole Repair | ● Street Light Repair | ● Survey administration | | | Administrative Forms - These administrative forms are used to provide various functions within town departments. Examples are: | ● Vacation request | ● Purchase requests | ● Others
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On Demand and Customized Forms Townforms will design, develop and integrate any form (other than building permits) at the request of any subscribing to Townforms service. Design and development are at no cost to town. Only monthly subscription fee shall be charged per Online form. |